After e-bike's arrival, there are some items you need to know:

1. Please clear the e-bikes from the Customs in time, and our service people will provide you related documents;

2. Pay attention when you unload the e-bikes;

3. If e-bikes place at warehouse for some time, please remember to make parts maintenance regularly;

4. Personal technical support is provided;

5. In-time after-sales service is provided anytime;

6. The most important, you can always find the support or help here after e-bike's arrival at your place.